Help & Legal

FAQs, Privacy & Terms

Everything you need to know about using Cannatrak — how it works, how your data is handled, and your rights as a user.

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If you can't find what you're looking for, email us at hello@thepoundtip.co.uk

📲 Getting Started

You can add Cannatrak to your iPhone home screen so it opens like a native app — no App Store needed.

🍎 iPhone / iPad (Safari)
1
Open cannatrak.co.uk/cannatrak-app.html in Safari (not Chrome)
2
Tap the Share button at the bottom of the screen
3
Scroll down and tap Add to Home Screen
4
Tap Add in the top right corner
5
Cannatrak now appears on your home screen and opens full screen

Note: Must use Safari on iOS — Chrome on iPhone does not support Add to Home Screen in the same way.

🤖 Android (Chrome)
1
Open cannatrak.co.uk/cannatrak-app.html in Chrome
2
A banner may appear automatically — tap Install or Add to Home screen
3
If no banner appears, tap the menu ⋮ in the top right of Chrome
4
Tap Add to Home screen
5
Tap Add to confirm

On Android, you may also see a pop-up inside the app itself with an Install App button — tap that for the quickest install.

💻 Desktop (Chrome / Edge)
1
Open cannatrak.co.uk/cannatrak-app.html in Chrome or Edge
2
Look for the install icon in the address bar on the right
3
Click it and select Install
4
Cannatrak opens as a standalone app window — no browser tabs

Alternatively, bookmark the page by pressing Ctrl+D (Windows) or ⌘+D (Mac) for quick access.

After the first load, Cannatrak works completely offline. Your data is stored on your device — no internet connection is needed to log entries, view your history, or generate reports.

You only need a connection for the initial load and to unlock Pro (which verifies your licence key).

No account needed. Cannatrak has no login, no sign-up, and no cloud. Open the app, complete the 3-step setup, and start logging immediately.

For Pro users, your licence key is your only credential — keep it safe in your Gumroad receipt email.

🌿 How Cannatrak Works

Cannatrak is a medical cannabis wellness tracker built by a Medicann patient, for medical patients. It lets you log your prescription use and track the effects on your conditions — sleep, pain, glucose, anxiety, migraines and more.

It's not a generic health app with a cannabis label on it. Every tracker is designed around specific medical conditions, and the data you collect can be exported as a clinic report to share with your prescriber.

Cannatrak includes 7 dedicated trackers:

  • 🌿 Cannabis — Strain, THC/CBD %, form, dosage, effects, rating
  • 📊 Dose — Amount, unit, method, time
  • 😴 Sleep — Quality, duration, cannabis comparison
  • 🩹 Pain — Level, location, triggers, relief method
  • 🧠 Migraine — Severity, aura, triggers, outcomes
  • 🩸 Diabetes — Glucose readings with live in-range indicator
  • 💭 Anxiety / PTSD — Anxiety level, mood, energy, triggers, symptoms

During setup you select your conditions and the relevant trackers are suggested automatically. You can change them anytime in Settings.

Free includes all 7 trackers, full logging, charts, daily journal, and the 30-day wellness dashboard. Everything you need to track your wellness properly.

Pro (£4.99 one-time) adds:

  • 📋 Clinic Report PDF generator — print-ready 30-day summary for your prescriber
  • 📈 Full Analytics — sleep vs pain overlays, strain rankings, wellness timeline
  • 💾 CSV and JSON data export
  • 🎯 Priority email support

Pro is a one-time payment — no subscription, no recurring charges. Yours forever including all future Pro features.

1
Purchase Pro at thepoundtip.gumroad.com
2
Check your email — Gumroad will send a receipt containing your licence key
3
Open Cannatrak and tap the 👑 Upgrade to Pro button (Settings tab or header)
4
Paste your licence key and tap Activate Key
5
Pro features unlock immediately — no page reload needed

When you first open Cannatrak, demo data is pre-loaded so you can explore all the trackers and charts without entering any real data first. All entries are fictional and dated in the past.

When you're ready to start logging your own data:

  1. Go to the Settings tab
  2. Scroll to the bottom
  3. Tap Clear All Data and confirm

The app will reset to a clean state ready for your real entries.

Your data is stored in your browser's localStorage, which means it is tied to that specific browser on that specific device. If you:

  • Clear your browser history or site data — your Cannatrak data will be lost
  • Get a new phone — your data won't transfer automatically
  • Use a different browser on the same phone — you'll see a fresh app

Pro users: Use the CSV or JSON export regularly to back up your data. You can import it into a spreadsheet or re-reference it at any time.

We recommend exporting a backup at least once a month from the Data tab.

Yes — but each device will have its own separate data. There is no cloud sync between devices. Each instance of the app is completely independent.

If you want to use Cannatrak on both your phone and tablet, you'll need to log entries on each device separately. We're considering cloud sync as a future feature.

📋 Clinic Reports & Medical

The Clinic Report generates a print-ready PDF summarising your last 30 days of data across all active trackers. It includes:

  • Cannabis use summary — total sessions, avg effectiveness, most used strain
  • Dosing patterns — amounts, methods, timing
  • Sleep quality comparison — cannabis vs non-cannabis nights
  • Pain management — average levels, top triggers, relief rates
  • Migraine log — severity trends, triggers, cannabis outcomes
  • Glucose monitoring — readings, in-range %, cannabis correlation
  • Anxiety & mood — average levels, triggers, cannabis impact
  • Daily journal entries
  • Auto-generated plain-English clinical insights

To generate: go to the Data tab (Pro) → tap Generate Clinic Report → print or save as PDF from your browser.

No. Cannatrak is a personal logging tool only. Nothing in the app constitutes medical advice, diagnosis, or treatment recommendations.

Always follow the guidance of your prescriber, GP, or relevant healthcare professional. Do not adjust your cannabis prescription or any other medication based solely on data recorded in this app.

If you are experiencing a medical emergency, contact emergency services immediately.

🔧 Technical

Cannatrak works on all modern browsers:

  • ✅ Safari (iOS and macOS)
  • ✅ Chrome (Android, Windows, macOS)
  • ✅ Firefox
  • ✅ Edge
  • ✅ Samsung Internet

For the best experience on iPhone, use Safari and add to your home screen. For Android, use Chrome.

Email us at hello@thepoundtip.co.uk with:

  • What you were doing when the bug occurred
  • What you expected to happen
  • What actually happened
  • Your device and browser (e.g. iPhone 14, Safari)

We take every report seriously and aim to respond within 48 hours. You can also tap the 💬 feedback button inside the app.

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